Yes. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving the order. The product must be unused, in its original condition and original packaging.

To start a return, you can write to us through the contact page.

WEMASAI pieces come from Africa, mainly Kenya. They are made with fabrics and materials that reflect the cultural and aesthetic richness of their traditions.

Each piece has slight variations that make it unique.

Yes. All our pieces are handcrafted. This means each object may present slight variations in color, texture or finish.

Far from being a defect, these differences are part of the authenticity and character of each piece.

Yes, there may be small variations. We work with fabrics with a strong cultural and aesthetic identity, so tones may vary slightly between pieces or depending on the lighting they are photographed in.

Orders are usually processed within 24 to 48 business hours.

Shipping is available to mainland Spain, the Balearic Islands and Europe.

Mainland Spain and the Balearic Islands: delivery within 24 to 72 business hours from dispatch.

Europe: delivery within 3 to 5 business days from dispatch.

Once your order has been shipped, you will receive a confirmation email with the tracking number and a link to track your order in real time.

We recommend washing textiles by hand or in a washing machine at a maximum temperature of 30 °C, using a mild detergent.

To preserve the intensity of the colors and the quality of the fabric, avoid using bleach and a dryer.

We recommend air drying and ironing with steam at medium temperature.

Yes. You can send your order directly to the recipient.

If you wish, you can indicate it in the order notes and we will make sure the package arrives prepared as a gift.

You can reach us through the CONTACT form on the website.

We will be happy to help and will respond as soon as possible.