AFRICAN CRAFTSMANSHIP · UNIQUE PIECES 24/72H DELIVERY MAINLAND SPAIN + BALEARIC ISLANDS · EUROPE 3/5 BUSINESS DAYS HIGHLY LIMITED COLLECTIONS · WHEN SOLD OUT THEY WON'T RETURN SUMMER EDIT · NO RESTOCK AFRICAN CRAFTSMANSHIP · UNIQUE PIECES 24/72H DELIVERY MAINLAND SPAIN + BALEARIC ISLANDS · EUROPE 3/5 BUSINESS DAYS HIGHLY LIMITED COLLECTIONS · WHEN SOLD OUT THEY WON'T RETURN SUMMER EDIT · NO RESTOCK

Privacy Policy

At WEMASAI, we are committed to protecting and respecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when using our website.

 

1. Data Controller

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), you are hereby informed that the personal data collected through this website will be processed by:

Data Controller: Helena Pérez de Avilés Molina WEMASAI
Contact email: hola@wemasai.com 

Activity: Online marketing and sale of clothing, accessories, decorative items, and tableware from Africa.

 

2. Personal Data We Collect

We may collect the following personal data when you use our website:

  • First and last name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information (managed through secure payment platforms)
  • Browsing data (cookies, IP address, device type)

 

3. Purpose of Data Processing

Personal data is used for the following purposes:

  • Managing product orders and shipments.
  • Processing payments.
  • Addressing user queries or requests.
  • Sending order-related communications.
  • Sending commercial information or promotions (only if the user has given consent).
  • Improving website functionality and user experience.

 

4. Legal Basis for Processing

The processing of your personal data is based on:

  • The performance of a contract (when you make a purchase).
  • User consent (e.g., for newsletters).
  • Compliance with legal obligations.

 

5. Data Retention

Personal data will be retained for the time necessary to fulfill the purpose for which it was collected and to comply with applicable legal obligations.

 

6. Recipients of the Data

Your data may be shared with third parties only when necessary to provide our services, such as:

  • Payment platforms
  • Transport and logistics companies
  • Technology providers that host or manage the website

Under no circumstances will we sell or transfer your data to third parties for commercial purposes.

 

7. User Rights

The customer has the right to:

  • Access their personal data.
  • Request the rectification of inaccurate data.
  • Request the erasure of their data when no longer necessary.
  • Restrict or object to the processing of their data.
  • Request the portability of their data.

To exercise these rights, you can send a request to the email address indicated above.

 

8. Data Security

At WEMASAI, we adopt the necessary technical and organizational measures to ensure the security of personal data and prevent its loss, misuse, or unauthorized access.

 

9. Cookies

Our website uses cookies to improve user experience and analyze website usage. You can configure your browser to reject or delete cookies.

 

10. Changes to the Privacy Policy

WEMASAI reserves the right to modify this Privacy Policy to adapt it to new legislation or changes in the operation of the website.